Terms of Service

1. Introduction

These Terms of Service constitute a legally binding agreement between you and Ftg Holding Corp., a Canadian company operating in the Computer Systems Design and Related Services industry. These terms apply to your use of the website located at https://www.ftg.mom and to the professional services we provide.

Our principal place of business is located at:

Ftg Holding Corp.
250 Finchdene Sq
TORONTO - M1X 1A5
Canada

You may contact us by email at serve@ftg.mom or by telephone at +12296894510. Throughout these terms, the words we, us, and our refer to Ftg Holding Corp., and the words you and your refer to the individual or organization accessing this website or engaging our services.

2. Acceptance of These Terms

By accessing or using this website, or by engaging our services, you confirm that you have read, understood, and agree to be bound by these Terms of Service. If you do not agree to these terms, you must not use this website or our services.

If you are using this website or engaging our services on behalf of an organization, you represent that you have the authority to bind that organization to these terms. In that case, the words you and your refer to that organization.

We may require you to provide additional written agreement for specific engagements, such as a statement of work or a service agreement. Where such a document conflicts with these terms, the terms of that specific document will govern to the extent of the conflict.

These terms, together with our Privacy Policy and any written agreement between the parties, constitute the entire agreement between you and us regarding the use of the website and our services. They supersede any prior communications, whether oral or written, relating to the subject matter.

3. Definitions

For the purpose of these terms, the following definitions apply. Services means the computer systems design, computer integrated systems design, and related professional services described on this website, including systems integration, network architecture, cloud migration, data engineering, security design, and managed operations.

Website means the website located at https://www.ftg.mom and any related pages. Content means all text, graphics, designs, code, and other materials available on the website. Deliverables means the work products, documentation, designs, and other materials we produce for you in the course of providing the services.

4. Description of Services

Ftg Holding Corp. provides computer systems design and related professional services. Our practice includes the design, integration, migration, and ongoing operation of computer systems for businesses and organizations in the Professional, Scientific, and Technical Services sector.

The scope of any particular engagement is defined in a written proposal, statement of work, or service agreement agreed between the parties. Information published on this website is provided for general informational purposes only and does not constitute an offer to provide services. We reserve the right to modify or discontinue any service described on the website at any time.

We may engage subcontractors to assist in the delivery of services, and we remain responsible for their work as if it were performed by us. Where subcontractors are used, they are bound by confidentiality and security obligations consistent with these terms.

5. Use of the Website

You may use this website for lawful purposes only. You agree not to use the website in any way that could damage, disable, overburden, or impair the website, or that could interfere with the use and enjoyment of the website by any other party.

You agree not to attempt to gain unauthorized access to any portion of the website, to any systems or networks connected to the website, or to any other accounts, computer systems, or networks associated with the website. You agree not to use any automated means, including robots, scrapers, or crawlers, to access or collect content from the website without our prior written consent.

The content on this website is provided for general information only. It does not constitute professional advice, and you should not rely on it as such. Any decisions you make based on website content are made at your own discretion, and we recommend that you seek specific advice for your particular circumstances.

6. Your Responsibilities

When you engage our services, you are responsible for providing accurate, complete, and timely information, and for giving our team the access reasonably necessary to perform the work. You are also responsible for ensuring that you have the rights and permissions required for us to access and use any systems, data, or materials you provide.

You agree to maintain appropriate backups of your own data and systems, and to designate a point of contact who has the authority to make decisions during the engagement. Prompt responses to our requests for information help keep the work on schedule and within budget.

You are responsible for the accuracy and legality of any data or materials you provide to us, and you confirm that providing them to us does not breach any law or any agreement with a third party.

7. Proposals and Engagement

Any proposal, estimate, or quote we provide is based on the information available to us at the time it is prepared and is valid only for the period stated in that document. We reserve the right to revise a proposal if the underlying requirements, scope, or assumptions change.

An engagement with us is formed when both parties sign a written agreement or statement of work, or when you accept a written proposal in the manner described in that document. Until a written agreement is in place, no binding obligation to perform work arises.

Each engagement will specify the scope of work, the deliverables, the timeline, the fees, and the payment terms. Changes to the scope of an engagement will be documented in writing and may affect the timeline and the fees.

Estimates of cost and time are provided in good faith based on our experience, but they are estimates and not guarantees. The actual cost and duration of an engagement may vary depending on factors that are discovered as the work proceeds, such as the condition of existing systems.

8. Fees and Payment

Fees for our services are set out in the applicable proposal, statement of work, or service agreement. Unless otherwise stated, fees are quoted in Canadian dollars and do not include applicable taxes, which will be added where required by law.

Invoices are payable within the period stated on the invoice, generally thirty days from the date of issue. We may charge interest on overdue amounts at a reasonable rate, and we may suspend work if payment is significantly overdue. Where an engagement involves out-of-pocket expenses, such as travel or third-party licenses, these will be itemized and billed as agreed.

Where an engagement is billed on a time and materials basis, we will provide periodic reporting of hours and costs, and you may request a review of those records. Fixed-fee engagements are billed according to the milestones described in the statement of work.

9. Intellectual Property

All content on this website, including text, graphics, logos, and design, is owned by or licensed to Ftg Holding Corp. and is protected by applicable intellectual property laws. You may not reproduce, distribute, modify, or create derivative works from any website content without our prior written consent.

Ownership of deliverables produced during an engagement will be set out in the applicable agreement. Unless otherwise agreed, we retain ownership of our pre-existing materials, methods, and tools, and grant you a license to use the deliverables for the purpose for which they were created upon full payment of our fees.

We may use the general knowledge, skills, and techniques we develop through our work, including any improvements that are not specific to your confidential information. This allows us to continue improving our practice while protecting your proprietary information.

10. Confidentiality

Both parties agree to hold in confidence any non-public information disclosed by the other party in connection with an engagement, and to use that information only for the purpose of performing the engagement. Confidential information does not include information that is or becomes publicly available through no fault of the receiving party, or that was already known to the receiving party without an obligation of confidentiality.

We implement reasonable measures to protect confidential information in our care, and we require our personnel and subcontractors to observe equivalent obligations. This section survives the termination of any engagement.

Neither party will disclose the terms of a signed agreement to any third party without the prior written consent of the other party, except as required by law or to professional advisers bound by confidentiality.

11. Acceptable Use

You agree to use the website and our services only for lawful purposes and in accordance with these terms. You agree not to use the website or our services to transmit any material that is unlawful, defamatory, harassing, or that infringes the rights of any third party.

You agree not to introduce any malicious or harmful code, not to attempt to disrupt or circumvent any security measures, and not to use the services in a manner that could harm our systems, our clients, or the public. Any violation of this section may result in the immediate suspension or termination of your access to the website and our services.

You agree not to attempt to reverse engineer, decompile, or disassemble any software or systems that are made available to you in connection with our services, except to the extent that applicable law expressly permits such activity.

12. Third-Party Services

Our website may reference or link to third-party products and services. We do not endorse, and we are not responsible for, the availability, accuracy, or quality of any third-party product or service. Your use of any third-party product or service is governed by the terms of that third party, not by these terms.

Where an engagement involves third-party software or services that we procure on your behalf, the relevant third-party licenses and terms will apply in addition to our agreement. We will identify any such dependencies in the applicable proposal or statement of work.

13. Disclaimer of Warranties

The website and its content are provided on an as is and as available basis, without any warranty of any kind, whether express or implied. To the fullest extent permitted by law, we disclaim all warranties, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

We do not warrant that the website will be uninterrupted, error-free, or free of harmful components, or that any errors will be corrected. We make no representations regarding the accuracy, completeness, or reliability of any content on the website.

We will perform professional services with the reasonable skill and care expected of a competent provider in our industry. Except as expressly stated in a written agreement, we make no other representations or warranties, and any implied terms are excluded to the fullest extent permitted by law.

Professional services delivered under a written agreement are subject to the specific warranties, if any, stated in that agreement. Nothing in this section excludes any right you may have that cannot be excluded under applicable law.

14. Limitation of Liability

To the fullest extent permitted by applicable law, Ftg Holding Corp., its directors, employees, and contractors will not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, loss of data, or loss of business opportunity, arising out of or related to your use of the website or our services.

Our total aggregate liability to you arising out of or related to these terms, the website, or any engagement will not exceed the amount you have paid to us for the specific service giving rise to the claim during the twelve months preceding the event. Some jurisdictions do not allow the exclusion or limitation of certain damages, so the limitations above may not apply to you.

You agree that any claim you may have against us must be brought within twelve months after the cause of action arises, or it is forever barred, except where applicable law requires a longer period. This limitation does not affect your statutory rights.

15. Indemnification

You agree to indemnify, defend, and hold harmless Ftg Holding Corp. and its directors, employees, and contractors from and against any claims, liabilities, damages, losses, and expenses, including reasonable legal fees, arising out of or related to your use of the website, your breach of these terms, or your violation of any third-party rights.

We will notify you promptly of any claim subject to this section and will provide reasonable cooperation, at your expense, in the defense of any such claim. This section survives the termination of these terms.

16. Term and Termination

These terms remain in effect until terminated. We may suspend or terminate your access to the website at any time, with or without notice, if we reasonably believe you have violated these terms or engaged in conduct that is harmful to us or to others.

The termination of any engagement is governed by the applicable written agreement. Upon termination, you remain responsible for fees incurred up to the date of termination, and the provisions of these terms that by their nature should survive termination will continue in effect.

Provisions that by their nature should survive termination, including those relating to fees, confidentiality, intellectual property, limitation of liability, indemnification, and governing law, will continue in effect after these terms end.

17. Governing Law

These terms are governed by and construed in accordance with the laws of the Province of Ontario, Canada, and the federal laws of Canada applicable therein, without regard to conflict of law principles. You agree to submit to the exclusive jurisdiction of the courts located in Toronto, Ontario, for the resolution of any dispute arising out of or related to these terms or your use of the website.

If any provision of these terms is found to be invalid or unenforceable, that provision will be limited or removed to the minimum extent necessary, and the remaining provisions will remain in full force and effect.

18. Changes to These Terms

We may update these Terms of Service from time to time to reflect changes in our practices, our services, or applicable law. When we make changes, we will revise the last updated date at the top of this page. We encourage you to review these terms periodically.

Your continued use of the website after any change to these terms constitutes your acceptance of the revised terms. If you do not agree to the revised terms, you must discontinue your use of the website.

19. Contact Information

If you have any questions or concerns regarding these Terms of Service, please contact us using the details below.

Ftg Holding Corp.
250 Finchdene Sq
TORONTO - M1X 1A5
Canada

Email: serve@ftg.mom
Phone: +12296894510

We will respond to your enquiry as promptly as possible and no later than the timeframe required by applicable law.